Operations management in tourism
ECTS: 5
Year/Semester: 1 . years, 2 . semester
Total hours: 30
Lecturers
Course objectives
Develop the necessary competencies for successful management of operations in various departments of tourism companies, both in the hospitality industry and in tourism brokerage. Introduce students to best practices in making operational decisions in tourism companies and appropriate solutions, tools and methods for continuous improvement of business processes in tourism.
Learning outcomes
Develop the necessary competencies for successful management of operations in various departments of tourism companies, both in the hospitality industry and in tourism brokerage. Introduce students to best practices in making operational decisions in tourism companies and appropriate solutions, tools and methods for continuous improvement of business processes in tourism.